Shipping policy

Thank you for shopping with us. Please review our shipping policy below for information regarding order processing, transit times, and delivery methods.

Order Processing

Orders are typically processed within 1–3 business days after payment is received and confirmed. Processing times may vary during holidays, peak seasons, or due to product availability.

Shipping Transit Times

Standard shipping transit times generally range from 1–5 business days depending on the shipping destination and carrier route.

Please note that actual delivery times may vary based on location, weather conditions, carrier delays, and other factors outside of our control.

LTL Freight Deliveries

Large, oversized, or palletized orders may ship via LTL (Less-Than-Truckload) freight.

• Typical LTL delivery times are approximately 2–3 weeks
• Residential LTL deliveries require Lift Gate service
• Additional delivery coordination may be required for freight shipments

Customers may be contacted by the freight carrier to schedule delivery appointments when applicable.

Delivery Information

Please ensure that your shipping address and contact information are accurate at checkout to avoid delays or additional carrier fees.

Once your order has shipped, tracking information will be provided when available.

Shipping Delays

While we strive to meet estimated delivery timelines, shipping delays may occur due to carrier capacity, weather, holidays, or other unforeseen circumstances.

If you have questions regarding your shipment, please contact our customer support team for assistance.

Inventory & Product Availability

While we make every effort to maintain accurate inventory levels, product availability is subject to change. In the event that an item is out of stock or unavailable from our primary supplier, we may source the product from an alternate manufacturer, warehouse, or supplier to fulfill your order as quickly as possible.

If a suitable substitute is not available, or if fulfillment delays are expected, we will contact you with available options, including waiting for restock, selecting an alternative product, or canceling the affected item for a refund.

Product packaging, branding, and appearance may vary depending on the fulfillment source, but the product will meet the specifications of the item ordered.